Volunteer Barista

Role Purpose

To prepare and serve drinks and light refreshments while creating a welcoming, friendly environment for customers.

Key Responsibilities

• Prepare and serve hot and cold beverages (e.g. coffee, tea, specialty drinks)
• Operate coffee machines and basic kitchen equipment (training usually provided)
• Provide friendly and helpful customer service
• Handle basic transactions (cash/card, depending on setting)
• Maintain cleanliness of the café, including workstations and seating areas
• Follow food hygiene and safety standards
• Restock supplies and assist with basic inventory
• Support the team with general café duties

Skills & Quality

• Friendly, approachable, and reliable
• Good communication and teamwork skills
• Willingness to learn (no prior barista experience required in most volunteer roles)
• Basic numeracy (for handling payments)
• Ability to work in a fast-paced environment
• Attention to cleanliness and hygiene

Time Commitment

• Flexible shifts (e.g. 2–4 hours per shift, weekly or occasional)
• Weekend or daytime availability may be preferred depending on the organisation

Training & Support

• On-the-job training in drink preparation and equipment use
• Food hygiene and safety guidance
• Ongoing support from supervisors or café managers

Benefits of Volunteering

• Gain barista and customer service experience
• Develop teamwork and communication skills
• Opportunity to support the local community or a charitable cause
• Social interaction and meeting new people
• Can enhance CV and employability

Reportting To

• Café Manager / Volunteer Coordinator